Terms of Service

1. Who we are

Anolema provides software that creates and manages advertising campaigns on Google Ads and Meta on your behalf. These terms apply whenever you use the service. By creating an account you agree to them. If you do not agree, please do not use Anolema.

2. Your accounts and your advertising spend

You keep ownership of your own Google Ads and Meta advertising accounts. Your payment method stays on those accounts and Google and Meta bill you directly. Anolema never holds, handles or takes a share of your advertising spend, and is not a party to your relationship with those platforms.

You grant us access to your accounts so we can work in them, and you can withdraw that access at any time from within Google or Meta without asking us first. Doing so stops us managing your campaigns.

You remain responsible for what you spend. We set campaign budgets within the limits you give us, but the spending controls on each advertising platform are yours, and we recommend you set an account spending limit there as a backstop.

3. What the service costs

Anolema is currently free to use. There is no charge for the software and no commission on your advertising spend.

We expect to introduce paid plans in future for accounts above a certain level of monthly advertising spend, while keeping the service free below that level. If we do, we will tell you at least 30 days before any charge applies to your account, and you will be able to decline and stop using the service without charge. We will never bill you without your explicit agreement first.

4. Your responsibilities

You agree that:

• the business details and creative you give us are accurate and yours to use;
• you have the right to advertise the products or services you promote;
• your advertising complies with Google’s and Meta’s policies and with Australian law;
• you keep your account credentials secure and tell us promptly if they are compromised;
• where you install our tracking script, you have any consent or notice your own privacy obligations require.

5. What we do and do not promise

We will use reasonable care in running your campaigns. Advertising results depend on your market, your offer, your website and decisions made by the advertising platforms themselves, so we cannot promise any particular level of leads, sales or return.

The service is provided as it is. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded. Where we are permitted to limit our liability, our total liability to you is limited to the fees you have paid us in the twelve months before the claim, which while the service is free is nil.

6. Your data

How we collect and handle information is set out in our Privacy Policy. You can ask us to delete your data at any time by following the steps on our data deletion page. Your campaign data belongs to you, and we do not sell it or share it with anyone other than the advertising platforms you have connected.

7. Ending the arrangement

You can stop using Anolema whenever you like, by disconnecting your advertising accounts or asking us to close your account. Your campaigns stay in your own advertising accounts and remain yours; we simply stop managing them.

We may suspend or close an account that is being used unlawfully, that breaches an advertising platform’s policies, or that puts the service or other customers at risk. Where circumstances allow, we will tell you first.

8. Changes to these terms

We may update these terms as the service develops. If a change materially affects you we will give you reasonable notice by email or in the product before it takes effect. Continuing to use Anolema after that means you accept the updated terms.

9. Governing law

These terms are governed by the laws of Australia, and the courts of Australia have jurisdiction over any dispute arising from them.

10. Contact

Questions about these terms: sascha@anolema.com